Case study · Oven assessment and repair · October 2025 · San Antonio, TX
HEB San Antonio: Balancing an Uneven Bake
A hearth-plate oven running uneven, with the control side and non-control side at visibly different temperatures. Two THG field techs spent two days on site, and production was back up by the afternoon of day one.
Results
- 8%
- Moisture target hit
- 3
- Mole runs to balance
- ½ day
- To production restart
The Challenge
HEB’s Baker Thermal DFG hearth-plate oven was baking unevenly, with the control side and non-control side at visibly different temperatures and the damper run open as a workaround. The result was an uneven bake and an efficiency complaint.
The Work
Hank Pickering and Morgan Henry were on site for two days. They baselined the oven with mole runs across three zones (control side, center and non-control side), balanced the burners, repaired the ignitor, flex hose and gas line, and repositioned the coloraiders.
The Outcome
Full bake throughout, at about 8% moisture with minimal color variance. Production restarted by the afternoon of day one.
“Whatever we can do to help spread the good news about The Henry Group, we’re in.”
Tell us about the work.
Start with the equipment, the site and the work you need done. Line down now? Call 800-356-7591.